Date: August 26, 2008 1:20:55 PM MDT
Subject: Four Paws Pimple Ball with Bell
August 26, 2008
RE: Four Paws® Rough & Rugged® Pimple Ball with Bell
Dear Valued Retailer:
As you may know by now, there have been reports of injuries to dogs
as a result of a manufacturing defect in some Four Paws Pimple Ball
with Bell toys. We are deeply concerned about these reports, and we
have immediately stopped shipping the toys until the defect can be
corrected. If you still have any of these toys in stock, we urge you
to remove them from your shelves immediately and return them to your
distributor. The following products are affected:
Item Number
Item Description
UPC
20220
Four Paws® Rough n Rugged® Pimple Ball with Bell — Small
0 45663 20220 0
20225
Four Paws® Rough n Rugged® Pimple Ball with Bell — Medium
0 45663 20225 5
20227
Four Paws® Rough n Rugged® Pimple Ball with Bell — Large
0 45663 20227 9
Meanwhile, we have halted shipments of these toys from the
manufacturer and I will be personally inspecting the manufacturer's
facility in order to make sure that the defect has been corrected and
will not occur again. It is important to note that this is a
manufacturing defect in some of the toys and not a problem with the
toy's design.
We are also changing the packaging of the Pimple Balls to make it
easier for us to inspect them for potential defects, and we are
individually inspecting every one of the toys in our inventory in
order to identify any that may be defective.
We apologize for any inconvenience this has caused you or your
customers, and we thank you for your cooperation in removing the
defective toys from your shelves. Please feel free to call me at
1-800-835-0909 if you have any questions or concerns.
Sincerely,
Barry Askin
Executive Vice President
Why Choose Life's Abundance dog and cat products?
Life's Abundance has had NO RECALLS EVER!
Life's Abundance has been in business since 1999.
Life's Abundance currently has 6 warehouses to make shipping to you as quick as possible and carries products for you and your pets.
Life's Abundance dry dog and cat foods are generally shipped within 6 weeks of being made. They don't sit in non climate controlled warehouses or semi trailers for months before hitting the store shelves.