October 4, 2009

Ugh ANOTHER Nutro Recall – This Time It’s Puppy Food!

I just heard that Nutro issued a voluntary recall of some of their puppy foods. It makes me shake my head ….. again …. that this company still hasn't taken…

I just heard that Nutro issued a voluntary recall of some of their puppy foods. It makes me shake my head ….. again …. that this company still hasn't taken extreme quality control measures to prevent recalls. This time the recall is due to plastic pieces in the food. Here's the even funnier part – Nutro is calling it a voluntary retrieval instead of recall. Call it what it is – just another cover up from a brand who thinks they are a premium pet food. Here is the info from their site……..(personally why would you want an exchange – get a refund!)

Q: I heard that there may be plastic in some NUTRO® products. Is this true?
A: Small pieces of melted plastic were recently found in the production line of select varieties of NUTRO^® dry dog and cat food products. We immediately retrieved the affected pet food from our distributors, and only three sku’s reached retail stores. These were delivered to a small number of PetSmart and Petco stores. The specific products are listed below.

Upon discovery of the melted plastic, we immediately halted manufacturing and performed a thorough search of all equipment. We identified the source as a worker’s “bump cap,” similar to a hard hat, which inadvertently made its way into our manufacturing process.

Based on our extensive review, it is highly unlikely that any pieces of plastic made it into finished product. However, upon learning of the incident, we voluntarily retrieved all potentially affected products.

We strive to produce pet food of the highest quality and safety standards. Consumers who believe they have purchased potentially affected product should return it to their retailer for a full refund or exchange for another NUTRO^® product, or contact the Nutro Products Consumer Care team at 1-800-833-5330.

Thank you for your continued loyalty and support for Nutro Products.

PRODUCT THAT MADE IT TO SELECT PETSMART STORES IN CA, AZ, CO, TX and NM ONLY

Product Name	UPC	Size	Best by Date
NUTRO^® ULTRA™ Puppy food for dogs	79105 51313	4.5 LB	09/10/10
NUTRO^® NATURAL CHOICE^® Chicken Meal, Rice and Oatmeal Formula Small Bites Puppy	79105 23050	5 LB	09/10/10

PRODUCT THAT MADE IT TO SELECT PETCO STORES IN CA, NV, HI and UT ONLY

Product Name	UPC	Size	Best by Date
NUTRO^® ULTRA™ Puppy food for dogs	79105 51315	30 LB	09/10/10

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