A few days ago I posted the recall from Wysong on their Senior and Maintenance Dog Food. Many blogs, forums, websites, etc criticized Wysong for waiting a week before they went "public" with this recall. Wysong has issued an additional statement on their blog on their reasons for doing this and even posted some comments they found on the web.
In reading their information, I did have an issue with this statement – "What is missed here is that we keep thorough records pertaining to who receives what products. Accordingly, when we determined a recall was necessary we put our focus into alerting those that actually received the products, and not those that had no reasonable chance of acquiring the affected products. " I understand this statement however, the people that were alerted were companies that sell Wysong..be it a pet store, a vet, a feed store, etc. This is where I become defensive – yes, you let your distributing outlets know about the recall and they can pull the bags from the shelves, however what happens to Sue Jones who comes in once every 2 months to purchase dog food and just bought a bag and won't be back to that store for another 2 months? Most likely, the pet store doesn't have Sue Jone's information and may not even know her name – how was she supposed to be alerted to this? This is why I feel, no matter what the reason, alerts of recalls or possible recalls need to be posted to the general public asap. If I read about a recall, even though I might not feed that dog food, I will be telling others about it and somewhere through the grapevine Sue Jones might hear about it and say "Oh My Gosh that's my food – I better check this out!"
I don't feel any of the criticism throughout the web was done maliciously. I feel it was concerned pet parents expressing concerns because none of us ever want to go through what happened to so many dogs and cats during the 2007 recalls. Word of mouth, blogs, forums, etc are available to help people find out about potential problems. Once they have the information it is up to them to decide how to proceed.
To read the entire Wysong Recall plus their rebuttal please click here
Why Choose Life's Abundance dog and cat products?
Life's Abundance has had NO RECALLS EVER!
Life's Abundance has been in business since 1999.
Life's Abundance currently has 6 warehouses to make shipping to you as quick as possible and carries products for you and your pets.
Life's Abundance dry dog and cat foods are generally shipped within 6 weeks of being made. They don't sit in non climate controlled warehouses or semi trailers for months before hitting the store shelves.