Consumer Complaints About Iams Pet Foods

Lacy of Yakima, WA October 2, 2010

I echo the complaints of many I have seen posted on this site, the ASPCA website and others.

I purchased a large bag of IAMS proactive health mini chunks and my dog had diarrhea initially, but over time she became very ill. She vomited, had bloody stools and appeared to be hallucinating. Would not eat or drink for 24 hours.

After not being exposed to the food for a 24 hour period, she became more energetic and began drinking water again. I purchased her regular food, the proactive large breed formula and she has had one regular stool but still seems under the weather. After reading all of the comments on the internet, I may switch her food altogether.

IAMS seems to have problems maintaining a quality product–and it is disappointing that so many people are reporting having problems with minichunks without any official word from the company.

Jeannine of Howell,, MI October 1, 2010

Dog quit eating, losing weigh, breathing problems. Refused to eat until we changed pet food. He is VERY SMART BORDER COLLIE> also will not eat any sugar free products.

Karol of Lincoln City, OR September 30, 2010

A few weeks ago we purchased a new bag of Iams mini chunks dry dog food (in the green bag).

Late last week I noticed that my dog was having loose bowls. I didn't attribute it to anything serious and fed him some pumpkin, which is a common remedy. I felt something was just not right with him, and I watched him for a few more days.

He started panting for no reason and then his diarrhea became very bloody. I was horrified!! We immediately contacted the vet and took in a stool sample. The vet found no parasites, but said that the amount of mucous/slime in the stool was a result of an inflamed colon which most likely indicates a food problem. At the same time, I started doing internet research and saw recent identical stories to mine after dogs had eaten the same Iams dog food!!

I'm also reading that some dogs have died! Also, one owner put their dog down, before they knew it was the Iams, because they couldn't bare to see their dog suffering. I only want to get the word out there that there is something very WRONG with this food so that other dogs/owners don't have to go through this.

DJ of Buffalo Grove, IL September 29, 2010

IAMS distributed contaminated dog food injuring my pet which took his life yesterday 9/28.

For over thirty (30) days Proctor & Gamble had permission to contact my vet, but did they do so? No, they did not. Additionally, I made numerous calls to them (Proctor & Gamble/IAMS), yet I never received a call back, even after I informed them that ALL FOUR OF MY DOGS were getting ill from the recalled food. Once I finally did connect with Proctor & Gamble/IAMS, they attempted to intimidate me by saying they would close the case if I would not give them permission to contact my vet.

They had over thirty days to do so, and they think they can strong-arm me into giving them more time? How can this be a credible organization,? I wonder how their shareholders would feel if this information was made public? I withdrew my permission for them to contact my vet, since not only did they not follow through with what they said they would do. I did not receive one ounce of compassion for the situation THEY CAUSED.

Three of my four dogs recovered recovered from Proctor & Gamble’s/IAM’s incompetence, sadly my sweet Brody did not recover. my pup was on the regimen with the deplorable food and had to be put down yesterday (September 28, 2010) since he could not recover from the damage Proctor & Gamble/IAMS caused with their product.

IAMS informed me that they have lost my paperwork. Seriously?! This only goes to show how grossly inadequate they are as a company, however, I realize that this is THEIR PROBLEM NOT MINE. My issue lies in the severity of the illness they INFLICTED on my poor sweet pup which ultimately lead to the LOSS OF HIS LIFE!! Proctor & Gamble/IAMS MUST BE HELD ACCOUNTABLE for the damage they have caused; not only to my family, but the numerous people affected by their inferior products.

Additionally, they threatened to close my case if I withdrew my permission for them to to speak to my vet, after they had over 30 days to do so. CLEARLY having my case open did me no good in the OVER 30 DAYS they did have the access. Nor did it help my sweet Brody — may he rest in peace. I was also told by the inadequate corporation this is an "unfortunate" thing. UNFORTUNATE?! UNFORTUNATE — they KILLED my PET! I in no way accept this. IAMS cannot threaten people who give permission to them and they don't follow through with what they say they will do.

I have a copies of ALL medical records NOW that will be RELEASED at the proper time for the DAMAGES THEY ARE RESPONSIBLE for. I realize that none of it will bring back my sweet love Brody, however, I WANT CONSUMERS and PETS PROTECTED from such GROSS INCOMPETENCE. I HOLD IAMS SOLELY accountable for the death of my dog due to the salmonella contamination he consumed from their product, which caused a WEAKENING of his immune system. In addition, MY VET had referred to me a specialist after WEEKS of illness. I have contacted the FDA about the incidient CAUSED by this WORTHLESS company, and informed them of the INJURIES to families and animals and the DEPLORABLE and CRUEL customer service I received. My sweet pup was hospitalized THREE TIMES and developed aspiration pneumonia as a result of IAMS FOOD MAKING HIM SO SICK. He consumed the RECALLED food and my HEART IS BROKEN BEYOND any reasonable means of expression; and NEEDLESSLY because of the IAMS — PROCTOR & GAMBLE. For clarity, allow me to reiterate PROCTOR & GAMBLE/IAMS KILLED MY BELOVED PET who was laid to rest YESTERDAY after MONTHS of suffering at the hand of IAMS / PROCTOR & GAMBLE! This is not the FIRST TIME this organization has created such OUTRAGOUS CRIMES by distributing contaminated food. I have not asked for 1 cent from this terrible company. Any money from them is BLOOD MONEY, and I’m not looking to line my pockets. I want PROTECTION from such a grossly incompetent organization. The information related to my pets passing will be released at the proper time and to an organization WORTHY of the information. Hopefully this will cause fewer families to be subjected to IAMS brand. IAMS is threatening me to close a file they never did a thing about unless I now let them speak to my vet. They had that availablity for over 30 days which they did NOT exercise the right and now I have rescinded. In closing, I wish to state that I will NEVER be intimidated by such a company. I have PROOF that the food they DISTRIBUTED (and I purchased) was contaminated, as well as EVERY MEDICAL RECORD and TEST performed. IAMS has been heartless in this entire ordeal, and to be clear it is NOT MONEY I WANT — NOT 1 cent of their BLOOD MONEY — they KILLED my dog! IThe crimes P&G/IAMS have committed are beyond outrageous, and as I said my sweet Brody's life was TAKEN yesterday!

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